Privacy Policy
Last updated: 4 May 2026
Welcome to Zenvy Spices. This store operates on the Indibz platform. In this policy, “we”, “us”, and “our” refer to the seller operating this store, unless stated otherwise. “Platform” refers to Indibz. Indibz acts solely as a technology service provider and does not control, endorse, or assume responsibility for any seller content, transactions, payments, shipping, or fulfillment. This Privacy Policy explains how information is collected, used, and protected when you interact with this store and the platform.
Information We Collect
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We collect information necessary to provide and improve services. This may include:
- Account Information: Name, email, phone number, and profile details.
- Order & Transaction Data: Billing/shipping address, order details, and communication related to purchases (processed by the seller or third-party payment providers).
- User Content: Listings, images, reviews, and messages shared on the platform.
- Technical Data: IP address, browser, device, cookies, and usage logs.
How We Use Your Information
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Your information may be used to:
- Provide and maintain platform functionality.
- Enable sellers to process orders and communicate with customers.
- Facilitate payments via third-party payment gateways.
- Improve performance, security, and user experience.
- Comply with legal obligations and prevent fraud or misuse.
- Send service-related or promotional communications (with consent, where required).
Cookie Policy
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We use cookies and similar technologies to ensure platform functionality, remember user preferences, and analyze traffic. You may control cookies through your browser settings. Disabling cookies may affect certain features.
Data Sharing and Disclosure
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We do not sell personal data. Information may be shared with:
- Service providers (hosting, analytics, communication, authentication).
- Payment gateways and logistics partners involved in order processing.
- Law enforcement or regulators when required by applicable law.
Your Data Rights
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Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal data. Requests related to order or transaction data may need to be directed to the respective seller. You may contact [email protected] for assistance.
Data Retention
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We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Services
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The platform may contain links or integrations with third-party services (such as payment gateways). We are not responsible for the privacy practices of such third parties. Users are advised to review their policies separately.
Policy Updates
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We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Updates will be posted on this page with a revised "Last updated" date.
Contact Information
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For any questions regarding privacy, customers should contact Zenvy Spices directly through the store’s contact page.