Shipping Policy

This Shipping Policy applies to purchases made from Zenvy Spices. In this policy, “we”, “us”, and “our” refer to the seller operating this store, unless stated otherwise. “Platform” refers to Indibz. Zenvy Spices operates on the Indibz platform, which provides only technology infrastructure. The platform does not handle shipping, inventory, or logistics. All shipping, fulfillment, and delivery responsibilities are managed solely by the store. Digital or non-physical products offered by Zenvy Spices may not require shipping.

Shipping is available across India, subject to serviceability, logistics constraints, and product-level availability. Orders are shipped from andhrapradesh. Shipping may not be applicable for certain products such as digital or non-physical items. If a location is found to be non-serviceable after order placement, Zenvy Spices reserves the right to cancel the order and process a refund in accordance with its cancellation and refund policy. Customers are advised to verify availability on the product page before placing an order.

Order processing timelines are determined by Zenvy Spices. Orders are processed and dispatched after successful payment confirmation, unless stated otherwise on the product page. The general estimated processing time for this store is 1 days. Any timelines displayed are indicative and may vary based on the product, order volume, and operational conditions.

Delivery timelines are set by Zenvy Spices and may vary by product. The general estimated delivery timeline for this store is 7 days, unless specified otherwise on the product page. Delivery timelines are indicative and not guaranteed, and may be impacted by courier delays, natural events, or other external factors beyond the store's control.

Shipping charges are determined by Zenvy Spices and may vary by product. Charges may be calculated as a flat fee, based on weight, or based on order value. Certain products may offer free shipping. Customers should refer to the product page for accurate and final shipping charges applicable to their order.

Tracking details, where available, will be provided by Zenvy Spices after dispatch. Customers may contact the store for updates regarding their shipment.

In case of lost, delayed, or damaged shipments, customers must contact Zenvy Spices directly. The risk of loss and title for products pass to the customer upon delivery. The Indibz platform is not responsible for shipping or logistics-related issues but may assist in facilitating communication where applicable.